All important questions about fa 99 answered here

Go to the fa 99 Login page and select the "Create New Account" option. Enter your mobile number, preferred username and a strong password. After verifying your number with an OTP, your account will be activated. The whole process takes just a few minutes. Please note that you must be 21 years of age or older to register at fa 99.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number and an OTP will be sent to you. After confirming your identity with that OTP, you can set a new password. The whole process is done within a few minutes. If you have any trouble, contact fa 99's 24/7 live chat support.

A username must be a combination of English letters and numbers, and it must be unique to each account. A password should be at least eight characters long, and mixing uppercase letters, lowercase letters and numbers improves security. Do not use easily guessable passwords (such as 123456 or your own name). fa 99 will never ask for your password over the phone or in chat.

After logging in, go to the "Profile" section where you can change your name, email and other details. Some changes may require approval from the support team. The responsible gaming guidelines state that it is important to always keep your personal information accurate and up to date, as it is verified at the time of withdrawal.

No. Only one account per person is permitted at fa 99. If multiple accounts are detected, they may be closed and the balances are subject to forfeiture. Read the Terms and Conditions for detailed rules.

The minimum deposit at fa 99 is just ৳100 — by any payment method. With that amount you can start playing slots and any other game. There is no separate minimum for individual games or categories — the same rule applies across the entire platform.

Log in to your account, go to the "Deposit" section and select bKash. Enter the amount and send money to the bKash number provided by fa 99. Once the transaction is complete, submit the transaction ID. The balance is usually added to your account within a few minutes.

Yes, Nagad is one of the supported deposit methods at fa 99. Go to the Deposit section, select Nagad, send money to the designated number and provide the transaction ID. The process is the same as bKash — starting from a minimum of ৳100.

fa 99 offers four deposit methods: bKash, Nagad, Rocket and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank). The minimum deposit is ৳100 for all methods.

First wait a little while, as there can sometimes be a delay due to network issues. If the balance still has not arrived, copy the transaction ID from your bKash / Nagad / Rocket app and send it to fa 99's live chat support. The support team will verify and resolve the matter quickly.

The welcome bonus is added automatically when you make your first deposit after opening a new account. fa 99 offers a 200% bonus of up to ৳10,000. For example: deposit ৳1,000 and you receive ৳2,000 in bonus, giving you a total balance of ৳3,000. No separate promo code is needed to claim the bonus.

Bonus funds cannot be withdrawn directly — they must first be wagered 20 times. Example: on a ৳1,000 deposit the bonus is ৳2,000, so wagering = ৳2,000 × 20 = ৳40,000. This means you need to place a total of ৳40,000 in bets using the bonus funds before any winnings from the bonus become eligible for withdrawal. Example with a larger deposit: ৳10,200 deposit → bonus ৳10,000 → wagering ৳10,000 × 20 = ৳2,00,000.

No, each player receives the welcome bonus only once — on their first deposit. If the same person tries to claim the bonus again by opening a new account, it will be considered a violation of fa 99's rules and the account may be closed.

Yes, after accepting a bonus you can cancel it before the wagering is complete — however, cancelling will remove the related bonus balance and any winnings earned from the bonus. To request a cancellation, contact support via live chat or email.

Yes, bonuses at fa 99 have an expiry date. If the wagering is not completed within the specified time after the bonus is activated, the bonus expires and is deducted from your balance. You can find the current expiry terms on the Terms and Conditions page.

Users must be 21 years of age or older to participate in all activities at fa 99, including casino and betting. If a false age is provided at registration, the account may be closed at any time. fa 99 is committed to responsible gaming.

Yes. fa 99 lets you set daily, weekly or monthly deposit limits. Once lowered, a limit can be raised only after a set waiting period, to prevent rushed decisions. Full details about this tool are on the responsible gaming page.

Cooling-off is a short break (from a few days to a few weeks), while self-exclusion is a longer break during which your account remains temporarily inactive. Contact support via live chat or email to request either option. No promotional communications are sent while an exclusion is active.

fa 99's Responsible Gaming page has a checklist for identifying problems and information on support. Also talk to a trusted family member or friend. If needed, let fa 99 support know and they will help you set up self-exclusion or deposit limits.

Some common signs: spending more than your set budget, repeatedly increasing bets to chase losses, hiding your gaming from others, skipping sleep or work to play, and your mood depending on whether you win or lose. If any of these appear, taking a break is important.

Yes. fa 99 uses SSL encryption, so your personal information and payment data are protected during transmission. To learn about the site's data handling practices, read the Privacy Policy.

Change your password immediately and contact fa 99's live chat support. The support team will temporarily lock the account and investigate. If you use the same PIN for bKash or Nagad, change those now as well.

Always verify the address https://fa-99.cam in your browser's address bar, and be suspicious if the URL contains any extra characters, hyphens, or numbers. Do not log in through unfamiliar links on Facebook or Messenger. If you have any doubts, ask support.

Never. No fa 99 staff member — including the support team — will ever ask for your OTP, password, bKash PIN or Nagad PIN. If anyone asks for this information, treat it as a fraud attempt and immediately notify fa 99 support via live chat.

fa 99 shares your personal information on a limited basis with trusted partners who are necessary for payment processing and service operations. Your information is not sold to third parties for marketing or any other purpose without your consent. The full policy is detailed on the Privacy Policy page.